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I moved to Ruoff Mortgage in 2001. I've been a mortgage professional since 1998 but have a background in real estate and the title business. I have a Bachelor of Science degree from Kansas State University where I majored in marketing and mathematics.
Mortgage lending has become one of the most complex industries in the past decade. Whether this is your first home purchase, a refinance or you are a move-up buyer, I will make sure that I listen to your needs and creatively come up with the best loan product for your situation. The process will be streamlined and easy to understand. The majority of my business comes from referrals and I will extend the same professional service to your friends and family.
I cannot imagine working for any other company. I came to Ruoff nearly ten years ago because it was clear that they put the client ahead of profits every time. Ruoff continues to provide an atmosphere of mutual respect and service and I am honored to be a part of their sales team.
2019
2020
2022
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Nancy was always available. No matter what time of day she listened and followed through which in today's society is not normal and therefore stood out.
Jeremiah Ray B.FORT WAYNE, IN, March 4th, 2024 11:20 AM
I recently purchased a house, and I must say, working with Nancy as my loan officer made the entire process nothing short of excellent. From the moment I started the journey of securing a mortgage, Nancy's expertise and dedication shone through. Nancy's exceptional professionalism and attention to detail were evident from our very first meeting. She took the time to thoroughly explain the various loan options available to me, ensuring that I fully understood each step of the process. Her in-depth knowledge of the mortgage industry and current market trends instilled confidence in me as a first-time homebuyer. Throughout the loan application and approval process, Nancy's proactive communication and responsiveness were truly remarkable. She kept me informed at every stage, promptly addressing any questions or concerns that arose along the way. Her guidance and support were invaluable, making what could have been a daunting process feel seamless and stress-free. What sets Nancy apart is her genuine care for her clients' well-being. She went above and beyond to ensure that I secured the best possible mortgage terms tailored to my financial situation. Her dedication to finding the right solution for me was truly commendable. In conclusion, Nancy's professionalism, expertise, and personalized approach made my experience as a homebuyer truly exceptional. I cannot recommend her highly enough to anyone in need of a reliable and trustworthy loan officer. Thank you, Nancy, for making my dream of homeownership a reality!
TIMO R.Fort Wayne, IN, June 25th, 2024 02:21 PM
loan agent listened to my needsand delivered on the
Brenda L. H.FORT WAYNE, IN, July 21st, 2026 12:47 PM
Nancy just isn't a loan officer, she cares. She does everything to fight to get you the best interest rate possible. She worked hard for us and has always done a fantastic job.
Alan H W.Fort Wayne, IN, June 3rd, 2023 12:20 PM
The knowledge and friendliness was fantastic!
Mary E W.Fort Wayne, IN, June 3rd, 2023 05:46 PM
No, I know It's a difficult process, but Nancy kept me going!
Cheryl A K.Fort Wayne, IN, June 12th, 2023 03:14 PM
Nancy made the whole experience so easy & enjoyable! She stayed in touch throughout process and was always able to answer any questions we had quickly
Alexa M S.Huntertown, IN, June 30th, 2023 01:12 PM
Everything was great since everything was done remotely other than actual closing. Thx jumh
James S H.Huntington, IN, July 3rd, 2023 03:09 PM
The communication was wonderful. Everything was always explained to me so I knew what was going on.
Frankey G.May 9th, 2023 07:30 AM
Nancy was great to work with, very knowledgeable and always informed us of all options.
Todd Michael H.ANGOLA, IN, August 5th, 2023 08:16 PM
Great experience!
Thomas M F.Grabill, IN, August 7th, 2023 08:47 PM
Nancy Cady's sound advice while navigating a VA loan in a new state was invaluable! She was there guiding us every step of the way with patience and years of experience. Highly recommend!
Krystal M C.Franklin, IN, August 28th, 2023 06:55 AM
Nancy was always available and quick to respond. She is very pleasant and a joy to work with. I would highly recommend her to anyone.
Kimberley J L.Fort Wayne, IN, September 4th, 2023 11:56 AM
Nancy was extremely personable and made sure to answer our questions in-depth. This experience was much smoother than our first home purchase using another company!
Sarah M H.Fort Wayne, IN, September 11th, 2023 02:28 PM
The experience was great . Nancy and the team would go out their way to accommodate our busy life.
Deontrai L C.New Haven, IN, September 12th, 2023 01:36 PM
Branches throughout
the US.
Customer Satisfaction Score.*
Days or less average
clear-to-close.**
Years of helping
homeowners like you.
Milestones updating you throughout the process.
Minutes at the closing
table on average.
*Based on
2025
independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend.
All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender.
NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit:
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**
The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review,
and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender.
Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit:
http:
Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.