Deciding you want to buy a house for the first time is exciting and terrifying. I was so nervous about buying a house and had so many questions about the financial aspects. Rene sat down with my husband and me and answered them all. When another question came up she was prompt to answer her emails. She helped make this experience go from nerve-wracking to beyond exciting. I'm so thankful for all that she did for us!

Rene was really confident and knew what she was doing the whole way through which made me feel safe and I knew I was in good hands.

Rene immediately got back with us regarding all questions, even after working hours.

Rene overall cared for us as customers and friends. We felt extremely satisfied with her efforts for our home mortgage. Rene took customer service to another level.

Professional and on time every step of the way. Couldn't be happier that I met with Renee to work on my refi.

Rene was so professional, friendly and helpful! She is amazing at her job! She made everything easy to understand and very simple! I would recommend Rene and Ruoff to everyone I know! We were very pleased!

The quick contacting and responding were tremendous. I was expecting three to five months. But it took less than two. 5 stars!

Rene was always fast to respond to messages and made me feel at ease.

Rene treated us as if we were family. She even answered my question on a Sunday afternoon from the lake.

Rene rocks at her job! She knows her stuff and helps in every way possible!

The regular communication was nice. I always knew where we stood in the process. And when I had questions, Rene always got back to us quickly.

Rene was always on top of things and was very helpful when I had questions. She was also able to provide me with a credit for the first time homeowners course that was required!