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Special Moments

Special moments happen at home all the time.

You might bring a new family member into your home for the first time – whether that’s a newborn baby, a kitten, or a puppy. Maybe the sounds of learning a new instrument dance through the rooms. Perhaps the air is filled with scents of passed-down recipes and dinners around the kitchen table. From tears of joy and sadness shed on the couch during movie night, to letters and invitations received in the mail. Your story is made at home.

Special Moments

But how did it all start? Your Ruoff Loan Officer.

Before even shopping for your home, you entrusted your Ruoff loan officer with all of your personal goals and dreams for the future. Your Ruoff loan officer understood – this is more than just a house. Every day, Ruoff loan officers make dreams just like this come true. They are ready to make your dreams of the future come true, too.

They found the Right Person

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“Took the time to explain and educate every step of the way and we are truly grateful.”

Andrew L.

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“Very patient and understanding, answering all our questions as they came up throughout the process.”

Kenneth E.

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“The process was great from start to finish. Thank you all for guiding me through each step along the way! We are loving our new home thanks to Ruoff!”

Justin C.

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“Amazing company. Friendly staff. Very professional. Explained everything to me in detail. Very responsive.”

Christine H.

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“Patient and kind throughout the whole process.”

Adonee M.

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“Very knowledgeable and helpful in advising our difficult situation and rejoicing with us when everything finally worked out.”

Leandra P.

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“Trustworthy, experienced, and truly cares.”

Matthew S.

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“Absolutely amazing—knowledgeable, supportive, and incredibly responsive from beginning to end.”

Ashley M.

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A father and daughter in a blanket fortress with lights.

We're so much more

A Ruoff Mortgage loan officer is more than a loan officer. They're someone who will be there with you every step of the way.

  • Your go-to mortgage person, day and night.

  • Your advocate, giving you personalized loan strategies.

  • Someone who truly cares for you and your community.

  • An expert guide to ensure you're fully informed.

Your Advocate, Your Guide, Your Person

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98.4% Customer Satisfaction Rating

Your loan officer will help get you pre-approved, will answer all your questions, and will be there to celebrate with you at the closing table.

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Loan Programs to Fit Your Needs

With an average time from application to clear to close being just 15 days,§ we will help you choose the best option for you and your family.

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A Sense of Community and Family

As a local business, your community is our community. We actively support local non-profit organizations in the communities that we serve.

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Easy-to-Understand Mortgage Information

Your loan officer will ensure that you walk into your new home fully informed and comfortable about your financial future.

†, ‡, §, Some restrictions apply.

Based on 2024 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868

§ Reviews and comments have been submitted by customers voluntarily, are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Terms were specific to customer’s specific qualifications and program availability and personal experience may vary. Loan decision is subject to satisfactory appraisal and title review and no change in financial condition. This is not an offer for extension of credit or a commitment to lend. *Interest rate subject to change based on market condition and credit review. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation licensed by the Indiana Department of Financial Institutions (DFI). For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868 Equal Housing Lender. NMLS#141868.

Ruoff Mortgage Company, Inc., d/b/a Ruoff Mortgage, is an Indiana corporation. For complete licensing information visit http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS#141868.