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Picture of Teri Marshall
Picture of Teri Marshall

Hi, I'm Teri!

SVP | Area Manager

I will work hard to help you achieve your homeownership goals.

98.02% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Hi, I'm Teri!

SVP | Area Manager

I will work hard to help you achieve your homeownership goals.

98.02% Customer Satisfaction Rating
Scotsman Guide Top Lenders Award

Let me help you get pre-approved today!

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase of a new home is a major decision and should be treated as such. I strive to make this decision as easy as possible for each client by being honest and trustworthy along with communicating frequently all while offering them sound and reliable advice.
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What is your goal?

Buy a Home

From finding your perfect home to moving in, we've got you covered.

Refinance

Need a lower monthly payment, or want to get cash out? Learn more about your options.

Sell My Home

Get your house on the market, and look for your next home!

Hear from people like you*

  • 5.0
    Rating source icon

    I can't believe that Teri and Jenn were able to get us our mortgage in less than 10 full business days. Really incredible communication, responsiveness, and efficiency. Always really pleasurable working with them both.

    Lauren H.

    Ann Arbor, MI, April 29th, 2024 01:09 PM

  • 5.0
    Rating source icon

    We highly recommend Teri! Thank you!

    Sophia E.

    Ypsilanti, MI, July 8th, 2024 11:02 AM

  • 5.0
    Rating source icon

    Thank you Teri!

    Alex J E.

    Ypsilanti, MI, July 8th, 2024 11:01 AM

  • 5.0
    Rating source icon

    Teri was very informative and very helpful. The loan process was very easy and we are so happy we chose Ruoff Mortgage for our lending company.

    Tracy E W.

    Garden City, MI, May 17th, 2024 12:38 PM

  • 5.0
    Rating source icon

    Teri Marshall is a very polite, professional, and helpful loan officer who seemed highly experienced. She took the time out of her busy days to communicate with us personally, making sure that we were taken care of all the way through. She also attended the closing of my new home purchase and promptly explained all of the closing costs and payouts, making sure that my wife and I understood everything and we're satisfied. She is a huge asset to your company and deserves to be commended. I would certainly recommend her/your company in the future to anybody looking.

    Joe D W.

    Garden City, MI, May 16th, 2024 11:09 AM

  • 5.0
    Rating source icon

    Communication was above and beyond. Teri did everything possible to make me understand the entire process.

    Suzanne H.

    ANN ARBOR, MI, April 29th, 2024 11:03 AM

  • 5.0
    Rating source icon

    Great customer service with support through the entire process. Thank you Teri!

    Lauren S T.

    Ann Arbor, MI, April 10th, 2024 10:50 AM

  • 5.0
    Rating source icon

    Teri is an amazing lady that was honest and through through every single step. When I panicked, she was calm. Jenn was equally thorough. I appreciate them both beyond measure

    Mandy M M.

    Highland, MI, February 11th, 2024 04:07 PM

  • 5.0
    Rating source icon

    My mortgage agent went above and beyond and fought for us like a lawyer would

    Mark E H.

    Ann Arbor, MI, January 29th, 2024 12:03 PM

  • 5.0
    Rating source icon

    Teri surprised me at my closing and shared many praises with me and my family - she didn't have to do that and it was the cherry on top of a really wonderful process. Thank you!

    Stathis Abelakiotis P.

    Detroit, MI, October 2nd, 2023 02:04 PM

  • 5.0
    Rating source icon

    The process was so quick and easy. The communication was clear and all of my questions were answered in a timely manner.

    Nicole D F.

    Clinton, MI, September 30th, 2023 12:55 PM

  • 5.0
    Rating source icon

    Teri is as good as they get and would recommend to anyone.

    Stephen K.

    Ann Arbor, MI, June 27th, 2023 01:34 PM

  • 5.0
    Rating source icon

    Teri was amazing. We have used several other mortgage providers in the past and Ruoff, and specifically Teri was just amazing. Best experience ever, she was quick, kept us informed, very personable, professional and was great in anticipating our questions. Just love Teri and the ease, she made the whole process.

    Raj B N.

    Frederic, MI, July 3rd, 2023 12:23 PM

See More

Why should you choose Ruoff?

70

Branches throughout
the US.

98.4%

Customer Satisfaction Score.*

15

Days or less average
clear-to-close.**

40

Years of helping
homeowners like you.

7

Milestones updating you throughout the process.

10

Minutes at the closing
table on average.

*Based on 2023 independent third party customer satisfaction survey data. This is not an offer for extension of credit or a commitment to lend. All loans must satisfy company underwriting guidelines. Information and interest rate are subject to change at any time and without notice. Equal Housing Lender. NMLS #141868. Ruoff Mortgage Company, Inc. is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

** The average Clear to Close time is dependent on loan type, proper documentation, and other qualifying factors. Loan decision is subject to satisfactory appraisal, title review, and no change to financial condition. This is not an offer for extension of credit or a commitment to lend. Some restrictions may apply. Ruoff Mortgage NMLS #141868. Equal Housing Lender. Ruoff Mortgage Company, Inc. d/b/a Ruoff Mortgage is an Indiana corporation. For complete licensing information visit: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/141868.

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Use our calculator below to find an estimated monthly mortgage payment that works for you. Please remember the dollar amounts displayed are not guaranteed, and what you actually pay may be different. These estimates are for educational purposes only.

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I would love to hear from you!

Call me at 734.395.1003 or message me below!

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